Privacy Policy for Exclusive Hire Company

Introduction

At Exclusive Hire, we understand that your privacy is paramount. We are committed to protecting the personal information you provide to us when you use our exclusive hire services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect   

We collect personal information from you when you book our exclusive hire services, whether through our website, by phone, or in person. This information may include:

  • Contact Information: Your name, phone number, email address, postal address.
  • Event Details: Date, time, and location(s) of your event, type of event, number of attendees (if relevant), specific requirements for the hire (e.g., vehicle type, catering, decorations).
  • Guest Information (if provided): If you provide us with a guest list for coordination purposes, we will collect the names of your guests. We will only use this information for the specific purpose of your booking and will not use it for marketing.
  • Payment Details: Credit card or other payment information necessary to process your booking. We use secure payment processors and do not store your complete payment card details on our systems.
  • Communication History: Records of our communications with you regarding your booking.
  • Technical Data (if applicable): If you use our website, we may collect your IP address, browser type, and device information for website analytics and security purposes.

How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To fulfill your exclusive hire booking, including coordinating logistics, providing the requested services, and communicating with you about your event.
  • Communication: To send you booking confirmations, event reminders, important updates, and to respond to your inquiries.
  • Improving Our Services: We may use aggregated, anonymized data to analyze trends and improve our service offerings. This data will not identify you personally.
  • Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following categories of third parties, but only to the extent necessary to provide our services: 

  • Staff: Our employees involved in coordinating and providing your exclusive hire services will have access to your information as needed.
  • Service Providers: We may share your information with trusted third-party vendors who assist us with certain aspects of our services, such as catering, security, or transportation (e.g., if we need to coordinate with a third-party chauffeur service for a specific vehicle). We ensure that these vendors have appropriate data protection measures in place.
  • Legal Authorities: We may disclose your information to law enforcement or other government agencies if required by law or legal process.

Data Security

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect it from unauthorized access, use, or disclosure. We use secure servers and encryption methods to protect your data during transmission and storage.  

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements. We will securely dispose of your information when it is no longer needed.  

Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.  
  • Deletion: Request that we delete your personal information, subject to legal obligations.  
  • Objection: Object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us at [Your Contact Email Address or Phone Number].  

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

[Exclusive Hire] [47 STONE CRESCENT] [0794 314 4777] [info@limohire-sportcarhire.co.uk]

Thank you for choosing [Your Exclusive Hire Company Name]. We value your business and are committed to protecting your privacy.